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Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. Custom products are not returnable but we will work with you on your vision and proofs prior to design finalizations
Can I make something custom?
Yes, of course we would be happy to work with you to make your vision come to life. We use only the highest quality materials and would love to help with your group, team or individual orders.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location and customization requests.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are of the highest quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Do you offer gift wrapping?
Yes, each Kadori order is shipped with care and without price tags so everything can be delivered as a gift. All billing details will be available online and via email.